This page informs you of AccountAbility’s policies regarding the collection, use and disclosure of Personal Information, collected by Accountability (we, our) as part of the licensing arrangements we have in place for your use (you, your, user) of Accountability services (Services), and held by Accountability as part of our day-to-day business dealings with you.
We provide services and products in the accounting and information technology industries. Part of this service provision requires us to protect your privacy. We are bound by various data protection laws and regulations in the countries we operate including the General Data Protection Regulation (GDPR) (EU) 2016/679 and The California Online Privacy Protection Act of 2003 (CalOPPA). They concern a number of principles in relation to the protection of your personal information and in how we must deal with our customers in relation to this information.
Personal information held by us may include your name, current and previous addresses, telephone/mobile numbers, e-mail address, bank account details, details of your services and information we require to perform our services for you.
Sensitive personal financial information entered into Services we offer will not be used or disclosed by AccountAbility except as authorised by you to perform our Services for you.
Access to this information by your professional advisors or other representatives can only be granted by you.
Should you choose not to provide personal information we may not be able to provide you with the Services you require or at a sufficient level that we regard as important for performing at best practice and as such we reserve the right to terminate the supply of this Service to you.
Some of the personal information that AccountAbility holds may be the same information as that which you enter in your AccountAbility financial database, however our information is not collected only from that source.
Only you and your nominated representatives (which explicitly includes some AccountAbility system administrative employees) have access to your financial database under normal operational circumstances.
We may collect personal information:
Your personal information may be used to:
In providing our Services, or collecting and using your personal information, we will always keep your data private to the maximum extent commercially and practically possible. In the normal course of business and in order to provide your service we may be required to disclose some of your personal information to organisations outside AccountAbility. Such organisations may include:
We take reasonable precautions to make sure that the personal information we hold is accurate and up-to-date. We appreciate notification of errors, omissions or changes in your personal information. This is especially important for information required for us to communicate with you, such as a change in name, email, phone or address.
AccountAbility takes reasonable steps that your personal information is protected from misuse, loss, unauthorised access, modification or disclosure. Some notable measures to ensure the security of your personal information include: Secure Socket Layer (SSL) connection encryption; and regular backups of the database. The security of this information is also dependent on your own measures to protect your AccountAbility usernames, email addresses and passwords from disclosure and unauthorised use.
When you or your customers directly or indirectly use our services, the Personal Information may be transferred or exported from the country these parties reside in to the country where the data resides. AccountAbility has set internal quality standards to meet the EEA General Data Protection Regulations and US Privacy Laws and Regulations.
You have the right to access any of your personal information that we hold, with some exceptions as allowed by law. To obtain a copy of this information, write to us requesting the information and we will provide it to you. AccountAbility reserves the right to charge a reasonable fee for the provision of this information.
We hold your data while you remain a subscriber to AccountAbility. If you choose to leave AccountAbility you should export your data. We hold your data for a 180 day safety period in case of malicious deletion or change of mind cases. Thereafter, for security, legal and cost of maintenance reasons we may schedule your data for deletion.
By continuing to use our products or services or website you consent to AccountAbility maintaining, using and disclosing your Personal Information as described in this document for a period of no less than seven years from the date of your last use of the system (or the date of the last use of the system by any user under your subscription, whichever is the latest).
At any time you can:
We honor ‘do not track’ signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We do not allow third party behavioral tracking.
If you have any questions or comments about this policy please email firstname.lastname@example.org and we will attend to your query promptly.