The simple answer is that overworked employees puts your agency at risk. But the real, underlying answer is much scarier. The truth is that overworked employees can lead to disgruntled colleagues (which jeopardizes your client relations), Scope Creep, and a host of other problems. So, let’s look at each of these in turn.
Disgruntled Employees: When an employee is overworked, it’s only a matter of time before it impacts their work. And when a change in performance is reflected on a client’s project, it reflects poorly on the agency. Your best performers, when overworked, now become your agency’s biggest liability.
Scope Creep: Another big problem with overworked employees is that they’re more likely to engage in Scope Creep. Scope Creep is when an employee starts doing tasks outside their scope of work to try and meet an unrealistic deadline. This inevitably leads to even more work and lower-quality output overall. In the end, everyone loses.
Turnover: Finally, one of the scariest truths about overworked employees is that they’re far more likely to leave an agency. This turnover can be incredibly costly, not just in terms of the money spent on recruiting and training new staff but also in terms of morale. When good employees leave, it can ripple effect throughout the agency, leading to even more turnover and decreased productivity overall.
Accountability’s Integrated agency management lets you control your financial position and client profitability with comprehensive project financials, time tracking, production billing, and accounting capabilities designed exclusively for agencies. And by automating manual tasks, this frees up time for your colleagues to focus on higher-value tasks (the ones your clients really care about)!
The truth is that overworked employees are a massive liability for advertising agencies. To avoid these problems, manage your team’s workloads carefully and ensure that everyone has enough time to rest and recharge. Your employees (and clients) will thank you for it in the long run!
See our platform in action and learn more about how Accountability can deliver strategic financial insights to drive profitable business outcomes. Schedule a demo today.